At TheUrbanHarbor.net, we recognize that many of our users access our services via mobile devices and sign up for SMS alerts and notifications. Protecting your privacy on mobile platforms is a top priority for us. This Mobile Privacy Policy explains how we collect, use, safeguard, and disclose your mobile-related information and what controls you have to protect your data.
When you interact with TheUrbanHarbor.net through your mobile device, we may collect certain information including:
Your mobile phone number
Device identifiers (such as IMEI, device ID) when necessary for message delivery
Carrier information
SMS interactions, including opt-in, opt-out, and help commands
Location information only if you explicitly provide it or enable it on your device for specific features (we do not track location without consent)
We collect this data strictly to provide and improve our SMS alert services and to communicate with you effectively.
Your mobile information is used solely for the purpose of:
Sending you SMS alerts related to stimulus aid, relief programs, grants, and financial assistance
Responding to your commands such as HELP, STOP, or other keywords
Verifying your subscription status and managing your account preferences
Enhancing service delivery and troubleshooting any issues related to mobile messaging
We never use your mobile number or device data for any purpose other than these stated functions.
By providing your mobile number and opting into our SMS programs, you expressly consent to receive automated messages from TheUrbanHarbor.net. You confirm that you are the owner or authorized user of the mobile phone number you provide.
We comply fully with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA), requiring clear consent before sending marketing or informational messages.
We send a maximum of 5 SMS messages per month. The messages may include important program updates, new aid announcements, or scam alerts relevant to your interests.
Please note that message and data rates may apply based on your mobile carrier and plan. We recommend checking with your carrier to understand any costs that might be incurred.
You have the right to stop receiving SMS alerts at any time. You can opt out by texting any of the following keywords: STOP, QUIT, END, CANCEL, or UNSUBSCRIBE.
To receive assistance, text HELP at any time. Upon sending HELP, you will receive instructions or contact information for support.
We promptly process all opt-out requests and ensure you will not receive further messages once unsubscribed.
We do not share, rent, or sell your mobile phone number, message history, or any other mobile-related information to third parties or affiliates for marketing or promotional purposes.
Your mobile data is strictly confidential and used only by TheUrbanHarbor.net for the services you consent to receive.
To deliver SMS alerts, we may use trusted third-party service providers that help manage messaging infrastructure. These providers have access to your mobile number only for the purpose of sending messages on our behalf and are contractually obligated to protect your data.
We ensure all third parties comply with relevant privacy and security standards.
We employ rigorous security measures to protect your mobile information from unauthorized access, alteration, disclosure, or destruction. This includes encrypted message transmission, secure storage, and limited employee access to your data.
Despite these safeguards, please understand that no system can guarantee 100% security, so we advise you to keep your mobile device secure.
We retain your mobile information only as long as necessary to provide you with our services or as required by law. When you unsubscribe or request deletion of your data, we remove your information from active databases but may retain limited data for legal or operational purposes.
Our mobile services are not intended for individuals under 18 years of age. We do not knowingly collect mobile information from minors. If you believe a child has provided mobile data without parental consent, please contact us immediately so we can delete that information.
If you provide a mobile number outside the United States, please be aware that your data will be transferred to and processed in the U.S., subject to this Mobile Privacy Policy. By subscribing, you consent to this transfer and processing.
We may update this Mobile Privacy Policy occasionally to reflect changes in technology, legal requirements, or service practices. Updated policies will be posted on this page with a clear revision date.
We encourage you to review this policy periodically. Your continued use of our mobile services after changes means you accept the updated terms.
For any questions or concerns about this Mobile Privacy Policy or your mobile data, please reach out to:
TheUrbanHarbor.net
8152 SW Hall Blvd #1006
Beaverton, OR 97008
Phone: (855) 905-3580
Email: info@theurbanharbor.net
Your trust and privacy are our commitment. We strive to provide helpful, secure mobile communications that keep you informed and safe.
